Ask the Experts Q&A

Blacklist: Gave money, but no product

January 27, 2012 Ask the Experts Q&A No Comments

Shenzhen Corporate Factory Industrial Xingye Co LTD has stolen from me. They took my money but didn’t supply the product. I would like to know if you can help.

ANSWER:

I am sorry to hear of your problems but I thank you for writing.

Could you give me the web address of this company so that I could list it on my blacklist of under-performing suppliers and help other buyers avoid this company?

Unfortunately, the situation you describe is not uncommon- factory ships low quality goods, then disappears rather than deal with the problem.  The good news is that you have options, even if you are on the other side of the world.  I would like to direct you to two recent articles on have written which explain your legal and strategic options to get your money back.

1. Resolving a dispute: Demand letters and legal options

2. “They took the money and ran!”

After you have read the two articles, if you would like to be introduced to an English speaking Lawyer in China, I would be happy to make an introduction to the lawyer who has helped me in similar situations.

I have also included my co-worker Mr. Whit Kelly at PassageMaker in on this conversation. He has been in similar situations as you describe above and if you need support to find a better supplier on your next order, please keep Whit in mind.

Please let me know how this situation works out for you.

Wishing you successful China sourcing!

Question answered by Mike Bellamy, host of “Ask the Experts” at the China Sourcing Information Center.

Mike Bellamy is an Advisory Board Member & Featured Blogger at the not-for-profit China Sourcing Information Center (www.ChinaSourcingInfo.org). He is also the author of, “The Essential Reference Guide to China Sourcing” (chinasourcinginfo.org/book) and founder of PassageMaker Sourcing Solutions (www.PSSchina.com )

Comment on this Article:

You must be logged in to post a comment.

Our Sponsors

Donations from friends of the CSIC help our not-for-profit organization keep the educational resources found on this website free to the public. Your patronage of these reputable organizations is greatly appreciated.

AdvertisementAdvertisementAdvertisementAdvertisementAdvertisementAdvertisement

Donate...Keep our services free!



Referrals

Referrals are greatly appreciated! In order to ensure the highest level of service to our readers, CSIC Advisory Board Member, Mike Bellamy is happy to make a personal introduction on your behalf to any of the companies above. Thanks for your support!

Permission to Steal

Please "steal" our content! Yes, that’s right, you are very welcome to use the content found on this website in your own newsletter, blog, magazine… We only ask that you contact us first to get permission and that you kindly provide a link referencing CSIC as the source of the content.