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Endorsed Service Providers

Service Categories

Business Intelligence, Investigations, and Surveillance
Inspection Services & Factory Audit services (3PQC)
Tool & Die Shops/ Tooling Stewards
Online Resources 
Company Formation
Engineering
Outsourced Accounting
Due Diligence
Sourcing/Purchasing Agents
Dispute Resolution
3rd Party Logistics (3PL)
Lawyers

Disclaimer
The companies listed in this section are by no means a comprehensive list of all the possible 3rd party service providers available to the reader. However, all of the endorsed service providers mentioned below are made up of reputable companies that CSIC members have worked with and can recommend to you with confidence. The services and cost structures of these companies may change over time, but at the time of writing, the companies mentioned below have demonstrated to the CSIC advisory board clear value and professionalism.

Tips for Selecting a 3rd Party Service Provider

  1. Are they a legitimate company with proper business licensing?
  2. Do they have a clear track record of performance?  If they can’t give you some client references, run away. That is a very big red flag.
  3. Are they focused on a certain set of services or do they try to everything for everybody?  Yes, even the 3rd party service providers have been known to outsource to others just like some factories outsource production without telling the buyer.
  4. Is their pricing structure and service agreement well defined and transparent?
  5. It is a major pitfall to do business with a 3rd Party service provider without a clear contract in place that outlines the service, costs, time frame and other desired attributes of the partnership.

Should you require the services of any of the endorsed service providers below, feel free to contact CSIC staff and we will be happy to make a formal introduction. This will ensure you are given the best available service from the companies below.


 

Southern Perspective Shenzhen

The China Sourcing Information Center is proud to announce a new dispute Resolution service specializing in negotiating for legal protection of foreign companies engaged in supply chain activities in China. With the assistance of the professionals at Southern Perspectives Shenzhen, CSIC will help buyers resolve any disputes with suppliers or other 3rd parties. For more information to see if CSIC can help you, please contact the Executive Director at exd@chinasourcinginfo.org

 

Third Party Logistics

At the time of writing we don’t offer an endorsed service provider for logistics because so often the ideal partner depends on the location of the buyer and the readership of this website is global. I have yet to find a 3PL that has true global coverage.  A lot of 3PL will say they have global coverage in their marketing, but I have found that when you dig deep into their experience you will find they focus on certain shipping routes or destination ports. And the giant freight forwarders that do have offices around the world are usually not interested in smaller accounts. So if you are moving less than 20 containers per year, they may not be a good fit anyway.

Since we don’t have a ready-made list of 3PL providers to give you, let us share with you something far more valuable- how to find the right 3PL for your particular needs.

Just like picking suppliers in China, the problem isn’t finding a 3PL, as there are so many to choose from, the problem is how to find the right one for you. Assuming you keep it easy and purchase “FOB China Port” from your supplier, then the role of your 3PL will be to orchestrate the movement of your goods from the China port to your destination point.  In most cases this means organizing ocean freight or express air for the international leg of the journey then customs clearance in your national plus local trucking for domestic delivery.  As such, you should be looking for 3PL that have experience importing product from China into the specific domestic port you have in mind back home.

  1. Pick up the phone book or do an internet search with key words such as “3PL” or “Freight Forwarder” + “name of port”.  This will most likely generate a significant list.
  2. The next step is to contact them and learn if they will be a good fit for you.  I like 3PL’s that have at least 5 years of experience importing product from China into the given port.
  3. And as I have mentioned a few times before, it is worth saying again, if a service provider can’t give you a list of client references they probably aren’t worth doing business with.
  4. Once you narrow it down to a hand full of option based on initial talks and references, ask for an estimate on freight.  What separates the great companies from the good ones will be the format and timing of their quote.  If they more than a few days to get back to you, it probably means that they don’t have well developed shipping channels and  are trying to set something up just for this order. Try to avoid having your order serve as some 3PL’s first attempt at doing business with China. Pay special attention to the formal of their quote. It should be an actual form based on a template, not just a few sentences or pricing sent via email.  If they don’t have a set format for estimates or quotes, that is a real bad sign about the level of their professionalism.  The quote should be easy to understand and if you are unclear about a particular line item on the quote, then the 3PL should be able to explain to your satisfaction. Don’t be afraid to ask questions! Better to ask in advance before getting hit with surprise charges later.
  5. Shipping rates change on a day to day basis, and unless you are ready to ship immediately after receipt of the quote, most likely the quote will be an estimate.  So we like 3PLs that will hold their quote valid for a certain time or at least offer to re-quote closer to the actual ship date so that the buyer knows the exact costs in advance.
  6. On countless occasions I have had shippers send me invoices after delivery which were much higher than the agreed estimate.  So as you are confirming price,  ask the powerful question “Does this price include everything to get the product from X to Y, even taxes, duties?”, “Is there anything that is not included?” and “Will you put in writing that the amount to be invoiced will not exceed the agreed estimate?”.
  7. It also helps to negotiate your terms with the shipper so that the goods are paid upon delivery, as opposed to paying them upfront. But actually, you don’t have a lot of leverage because the shipper has physical control of your goods and could choose not to immediately release them if there are any confrontations about pricing at the last minute. So it is very important to find a professional company upfront and negotiate the terms and pricing well in advance.

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Referrals

Referrals are greatly appreciated! In order to ensure the highest level of service to our readers, CSIC Advisory Board Member, Mike Bellamy is happy to make a personal introduction on your behalf to any of the companies above. Thanks for your support!

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