Service Categories
Disclaimer
The companies listed in this section are by no means a comprehensive list of all the possible 3rd party service providers available to the reader. However, all of the endorsed service providers mentioned below are made up of reputable companies that CSIC members have worked with and can recommend to you with confidence. The services and cost structures of these companies may change over time, but at the time of writing, the companies mentioned below have demonstrated to the CSIC advisory board clear value and professionalism.
Tips for Selecting a 3rd Party Service Provider
- Are they a legitimate company with proper business licensing?
- Do they have a clear track record of performance? If they can’t give you some client references, run away. That is a very big red flag.
- Are they focused on a certain set of services or do they try to everything for everybody? Yes, even the 3rd party service providers have been known to outsource to others just like some factories outsource production without telling the buyer.
- Is their pricing structure and service agreement well defined and transparent?
- It is a major pitfall to do business with a 3rd Party service provider without a clear contract in place that outlines the service, costs, time frame and other desired attributes of the partnership.
Should you require the services of any of the endorsed service providers below, feel free to contact CSIC staff and we will be happy to make a formal introduction. This will ensure you are given the best available service from the companies below.
CBI ConsultingTake a look at http://cbiconsulting.com.cn/ for details, but in summary, this firm has conducted countless background investigations on individuals and companies throughout Greater China. This information can be very valuable when selecting a potential supplier. CBI has unique capabilities to gather information in ways that multinational companies and factory auditors might not. CBI finds and/or places informants into factories to develop intelligence (with this informant staying in the factory for as long as clients wish). As such CBI can provide insight into unauthorized or illicit activity at factories or partner companies, and investigate a supply chain from the ground up, generating hard data about security and efficiency. So after you find a supplier, this company can keep discretely keep an eye on things for the buyer. This company is also an excellent provider of due diligence reports on Chinese companies at very reasonable pricing. Traditional Due diligence often supplements the buyer’s Supplier Identification and Analysis research. Check out www.cbiconsulting.com.cn for details. |
Fiducia Management ConsultantsFiducia Management Consultants was formed in 1982 with the vision to serve as a business link between China and the West. Fiducia has been helping clients successfully establish and support operations in Greater China for almost three decades. By offering our international expertise and local know-how, we guide international companies through the complexities of the dynamic Chinese business environment. Fiducia is a multidisciplinary firm with over 80 experienced and dedicated specialists and four offices strategically located in Beijing, Hong Kong, Shanghai and Shenzhen. Fiducia is the CSIC’s endorsed service provider for the following services:
For a more comprehensive description on each of Fiducia’s dedicated services, please visit www.fiducia-china.com for more information. |
Southern Perspective ShenzhenThe China Sourcing Information Center is proud to announce a new dispute Resolution service specializing in negotiating for legal protection of foreign companies engaged in supply chain activities in China. With the assistance of the professionals at Southern Perspectives Shenzhen, CSIC will help buyers resolve any disputes with suppliers or other 3rd parties. For more information to see if CSIC can help you, please contact the Executive Director at exd@chinasourcinginfo.org |
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Engineering It is no secret that China has become the manufacturing base for the world. Yet the local engineering available here is not always able to live up to the expectations of demanding international clients in terms of production process knowledge, quality expectations, English language communications, project management and engineering experience. Contact CSIC and we will be happy to introduce you to an appropriate engineer for your project. Available services include, but are not limited to: Design for Manufacturing (DFM): Ensuring that the concept is valid and the right materials and production processes are in place to ensure price, quality and lead time targets are achieved. |
Asia Quality FocusFor those buyers that need on site product inspection and factory auditing, CSIC highly recommends Asia Quality Focus (AQF). They are a Western-managed, Asia-based inspection company. AQF provides Quality Control inspections, factory audits and helps buyers determine the relevant certifications needed for their various products. The AQF team is composed of local and Western quality experts, combining local cultural roots and Western background & business practices. Moreover, their expertise covers a wide range of products and they are able to help and support clients from various industries and can provide services in China, Bangladesh, India, Pakistan and Taiwan. Their fees start at 298 USD per man-day in Asia and service details can be reviewed by visiting www.AsiaQualityFocus.com for more information. |
Global SourcesThere are only a handful of mega-players in the field of on-line supplier directories. In our opinion, Global Sources is the best one because the supplier list is amazing in its comprehensiveness, the site is easy to use, the suppliers go through a more rigorous validation process than suppliers in other directories, its ratio of actual factory to trading company is better than the rest and most important- using it is free for international buyers. We hope you benefit from www.GlobalSources.com as much as we here at CSIC have. |
PassageMakerPassageMaker (PM) can be of support for those buyers that need help with Supplier Identification, Vendor Coordination, Intellectual Property (IP) Protection and Final Assembly. PM is a US owned and operated company based in China. PM specializes in helping clients find suppliers and manage their China supply chain, with a special focus on clients who are concerned about protecting intellectual property (IP) and ensuring the quality is to specification. PM’s assembly center serves as both a “black box” to protect IP and a quality gate. Simply put, components and semi-finished goods are delivered to their facility from your approved sub suppliers and then final assembly/packaging takes place at PassageMaker. As the sub suppliers don’t see the finished product, their ability to steal ideas and designs is limited. While final assembly is taking place under the PM roof they can also inspect the goods to confirm quality. Visit www.PSSchina.com for more information including their rate sheet and case studies. The term “tooling” refers to the jigs, fixtures, dies, molds, machine tools, cutting tools, gauges, and other tools which are used to create a given product. For example, a plastic comb is made by injecting melted plastic into a mold which has a cavity in the shape of the desired comb. There are almost as many tool and die shops out there in China as there are factories. If you need help finding the right partner for your tooling, the Supplier Identification & Vendor Coordination services are also provided. PassageMaker has an interesting service they have dubbed “the tooling steward”. Here is some background: You may have heard some horror stories such as:
PassageMaker offers a solution to help buyers avoid that kind of drama in cases where the buyer can’t trust the supplier and have little faith that the court system in China will protect the buyer’s interest. . They decided to call their service the “China Tool and Die Steward” because just like the absent owner of a large residence, foreign buyers need somebody they can trust on-the-ground to look after their valuable possession while they are no longer in China themselves. The “tooling steward” service can include the following: Storing the tool and dies at PassageMaker’s warehouse between production runs.
Visit www.PSSchina.com for more information. |
ChibridgeChibridge is a Chinese law firm servicing international clients by providing legal advice and services relevant to foreign buyers. Owner Sophie Mao previously work in an international law firm and states “I understand how the big multinational law firms work, and my Chinese law firm can provide the same level of service at a better rate. The international firms often get business because they communicate with the overseas clients very well, but at my firm not only do we strive for excellent communications, but we have the local understanding: local lawyers, local prices, local culture and business environment”. In short, Chibridge offers “professional service”, “efficient communication” and is “solution oriented”. Services Offered:
Legal costs reflect scope of services. For example:
Visit www.chibridge.net for more information. |
Third Party LogisticsAt the time of writing we don’t offer an endorsed service provider for logistics because so often the ideal partner depends on the location of the buyer and the readership of this website is global. I have yet to find a 3PL that has true global coverage. A lot of 3PL will say they have global coverage in their marketing, but I have found that when you dig deep into their experience you will find they focus on certain shipping routes or destination ports. And the giant freight forwarders that do have offices around the world are usually not interested in smaller accounts. So if you are moving less than 20 containers per year, they may not be a good fit anyway. Since we don’t have a ready-made list of 3PL providers to give you, let us share with you something far more valuable- how to find the right 3PL for your particular needs. Just like picking suppliers in China, the problem isn’t finding a 3PL, as there are so many to choose from, the problem is how to find the right one for you. Assuming you keep it easy and purchase “FOB China Port” from your supplier, then the role of your 3PL will be to orchestrate the movement of your goods from the China port to your destination point. In most cases this means organizing ocean freight or express air for the international leg of the journey then customs clearance in your national plus local trucking for domestic delivery. As such, you should be looking for 3PL that have experience importing product from China into the specific domestic port you have in mind back home.
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